2012
BS Biology
Mindanao State University- Iligan Institute of Technology
More Info About Me
I am a diligent and independent helper. I have excellent communication abilities. I conduct my business with integrity, sincerity, and expertise.
My Skills and Competencies
Social Media Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2022
Select Voicecom (formerly Executive Boutique)
(Customer Service Representative)
• Making cold calls to prospective customers and setting up appointments
• Managing outbound calls for information-verification purposes
2018
-
2020
Executive Boutique
(Customer Service Representative)
• Handles accurate and compliant data service solutions for financial institutions, including front-end verification
2016
-
2018
24/7.ai Philippines
(Chat Support Representative)
• Handle customer requests for payments, activations, upgrades, and other services
• Helping customers diagnose technical issues, basic troubleshooting steps, and dispatching a technician.
2013
-
2016
Teleperformance
(Customer Service Representative)
• Answer inbound calls in a timely and friendly manner
• Evaluate problems and complaints of the callers and provide proper solutions to them
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.