BS Hotel and Restaurant Management
The Philippine Women's University
33 years old, Currently working as Senior Workforce Seat Capacity Planner.
The Philippine Women's University
Planning seats capacity. Providing seats and space for programs based on their financials and revenue. Resolution seats and space considering what's stipulated on their contract.
Creating templates and running report via data studio reports for programs in Telus. Calculate KPI per program. Approving and Creating schedules of the agents per Program. Plan and forecast headcount needed per program
Creating templates and running reports via data studio reports for programs in Telus. Calculate KPI per program. Approving and Creating schedules of the agents per Program
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
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