Bachelor in Administration
La Consolacion College
Highly Motivated Sales Manager with almost 19 years of experience leading a successful Sales team and implementing innovative strategies that resulted in a market increase in profit. Generating reports and data for sales analysis. Handling and escalating clients' objections and concerns to support other members of the sales team and establishing strong relationships with customers to increase retention and satisfaction.
La Consolacion College
*Sales Team Management leads, motivates and manages a team of sales to achieve sales goals.
*Continously review and refine sales process to enhance efficiency, effectiveness, and customer experience
*Communication and negotiation
*Sales Strategy Development, develop, implement and execute sales strategies to drive revenue growth and expand market share.
* Sales Goal Setting: establish and communicate sales goals, targets and objectives to the sales team
*Performance Monitoring: Monitor and analyze sales performance metrics such as sales revenue, conversion rates and customer acquisitions costs
*Coaching and Development: Provide coaching, training and development opportunities to sales representative to improve their skills and performance
*Customer Engagement: Build and maintain relationships with key customers
*Process Transactions
*Operate Point of Sales (POS)
*Manage Cash and Credit Transactions
*Provide Customer Service
*Count and Balance Cash Drawer
*Verify Transactions processed by cashiers
* Check Receipts and Invoices for accuracy
*Report Discrepancies, irregularities
*Verify price and product information on receipts and invoices
*Check for any discounts, promotions or rewards applied to transactions.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Developing and implementing content marketingstrategies.
Accurately recording financial income, organizing and maintaining financial documents, such as invoices, receipts .