Bachelor in Science Major in Banking and Finance
University of San Jose- Recoletos
Hi I am Cathy, I took up Bachelors in Science Major in Banking and Finance. Prior to work as a Freelancer, I have 16 years banking experience as a Branch Officers which specializes in Customer Service , Sales and Loan Documentation. I am dedicated, highly organized, detailed oriented and focused and I can work well with people. A dedicated person who values honesty and work etiquette. Client satisfaction is my priority.
University of San Jose- Recoletos
Performs various administrative tasks such as clerical assistance including answering emails, scheduling meetings and managing contact lists, and other task that are deemed necessary.
Primarily purpose is to help people reach financial freedom through insurance and investment.
-Primarily responsible for the administration of the Branch
Delivery System.
- Ensures accurate and timely preparation and submissions of
all abstract and reports.
-Sales and Marketing.
- Customer Service.
*Processes the following transactions: loan documentation, real estate mortgage processing.
* Provides excellent customer service for the loan client’s updating to their loan status. Cover phone calls and customer meetings as necessary and keep managers informed of all activities within the department.
Helps provides accurate, up-to-date financial information about the business.
Listen and respond to customers' questions. Customer service representatives work with customers to resolve complaints,
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.