2009
BSBA Management
University of Caloocan City
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2024
Afni
(Chat Support)
Answering chats, addressing customer's question about the products and services. Selling Internet, cable, landline and phone services. I do multi tasking I managed to chat 2-3 customer's at the same time.
2021
-
2023
Alorica
(Customer Service Representative)
Answering inbound phone calls, addressing customers' question about the products and services, and processing payments. I handled 60-100 calls per day.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.