2018
Bachelor of Science in Education Major in MAPEH
NORSU MAIN CAMPUS I
More Info About Me
An independent and responsible individual who is always open to ideas and ready to learn new things. Remains dedicated and committed to the task.
Exceptionally organized individual with more than 1 year of experience as a Real Estate Virtual Assistant, SMS campaign Lead Generation. and 6 months as an Appointment Setter experience. 1 year of Customer Service Representative experience including taking calls and Email support. Attended training for Virtual Assistant to gain additional skills.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2022
Real Estate Solutions
(Text VA)
*Manage customer queries and respond to them with the relevant pre-set template.
*Text Blasting using Launch Control
*Tagging leads to the right disposition
*Create and maintain the database of leads generated in a real estate CRM.
*Lead Generation
*Skip tracing
*Data Entry
2020
-
2021
VisayaKPO Dumaguete
(Appointment Setter)
*Ensure each prospective client and potential customer has a positive experience with our company
*Prioritize which appointments take priority over others to maximize revenue
*Demonstrate a pleasant disposition with each prospect
2019
-
2020
Qualfon Dumaguete
(Customer Service Representative)
*Voice and Chat Support
*Manage large amounts of incoming phone calls
*Generate sales leads
*Identify and assess customers’ needs to achieve satisfaction
*Build sustainable relationships and trust with customer accounts through open and interactive communication
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.