Bachelor of Arts in English
University of Southeastern Philippines
Hi, my name is Catherine, you can call me Cath, a hard-working mother and a diligent virtual assistant. Whether it’s tidying the house, pursuing my career goals, or simply enjoying the little joys of life, I approach each day with enthusiasm and an open mind.
With a strong background in remote work, I have honed my skills in multitasking, communication, organization, critical thinking and collaborating with others to achieve common goals and ensure smooth operations. With my diligence and commitment to quality outputs, I am confident that I can exceed your expectations as your dedicated virtual assistant.
University of Southeastern Philippines
Responsible for scheduling, overall team performance, KPIs and metrics, intra-day team performance, quality audits, training, 1:1 coaching, and attendance. Handle escalated concerns and provide coaching. Responsible for refund report, fulfillment and cancellation saves data review for the team.
Generate comprehensive administrative report, SMM, manage calendars, schedule meetings, and coordinate travel arrangements. Conducted research and prepared detailed reports, presentations, and documents for executive review and decision-making. Managed and maintained organized digital filing systems. Handled expense reporting, budget tracking, and invoice processing with a high degree of accuracy.
Efficiently entered and verified data into the company database, ensuring accuracy and completeness. Conducted regular data audits to identify and correct errors. Collaborated with team members to streamline data entry processes.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.