Hey I am Catherine

More Info About Me

Hi I'm Cath,your virtual assistant. After years in customer service, I’m excited to transition into the Virtual Assistant field! My experience in managing customer inquiries, organizing tasks, and problem-solving has prepared me well for this shift. I’m now offering VA services in data entry, email management, or scheduling.Excited for this next chapter!"

Catherine Abdon Noble
Calapan, Oriental Mindoro, Philippines
catherineabdon09@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2013
Bachelor of Arts in Mass communication

Pamanstan ng Lungsod ng Marikina

2009
Associate in health science education

This course provides a strong understanding of medical sciences, patient care, healthcare administration, and laboratory practices

2013 - 2014
Bayan Tellecommunications Company
(Customer Service Representative)

Answer customer calls, emails, and chat inquiries regarding telephone and internet services, billing, and account information.
Assist customers in troubleshooting internet and phone connection issues, guiding them through basic troubleshooting steps or escalating complex issues to technical teams.
Explain billing statements, process payments, update account details, and assist with service upgrades or cancellations.

2014 - 2017
Red Ribbon
(Customer Experience Specialist)

Address complaints, provide effective solutions to improve customer satisfaction.

2017 - 2018
Little Manila Abu Dhabi
(Customer Experience Specialist)

Maintain a professional and friendly demeanor that aligns with the company’s values and customer service standards.

2019 - 2021
Papa John's Abu Dhabi
(Customer Experience Specialist)

Respond to customer inquiries via phone, email, chat, or in person, ensuring prompt and professional service.

2021 - 2024
Coldstone Uae
(Customer Experience Specialist)

Ability to interact with customers clearly and professionally.

My Services

Medical VA

With Associate Degree in Healthcare Science, I have medical knowledge to support healthcare professionals remotely.

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Calapan, Oriental Mindoro,
Philippines
Email :
catherineabdon09@gmail.com


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