2016
BS Electronics Engineering
Don Honorio Ventura State University
More Info About Me
I am a strong-willed individual who makes anything I put my mind to success. My organizational and analytical skills are essential for making deadlines. Dependable and professional. A Customer Service Representative with 1 year of experience develops problem-solving skills, customer-focused, and flexibility. A Design Engineer for 4 years, creating product designs that meet customer needs and handling product and material planning. The goal is to offer great results while continuing to learn and grow with the organization.
My Skills and Competencies
Social Media Management
Executive Assistant
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2022
-
2023
TTEC
(Customer Service Representative)
• Consult customers on products and services to provide the best solutions for their
needs by voice communication channel.
• Respond to inquiries with active listening – identifying additional needs and
supporting any upgrades in products and services.
• Resolve technical issues with patience and understanding.
2016
-
2020
SMK Electronics Philippines Corporation
(Design Engineer)
• Do the product drawing of the touch panel for the Customer and the Internal version.
• Do the following design drawings. (Parts, Assembly, stencils, Tail, Board Blade, miscellaneous drawings)
• Do the man-hour cost estimation in making a new design model.
• Do the product and material planning, evaluation, and report.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Executive Assistant
Professional responsible for managing the schedules and communications of key executives in their company.