2022
Bachelor of Science in Social work
Saint Louis University
More Info About Me
I am a licensed Social Worker in the Philippines with a diverse background in social services and operations management. Currently, I serve as a Branch Operations Specialist for an insurance company, overseeing all branch transactions, from processing new business applications to underwriting. I manage financial transactions, ensure accounting accuracy, and provide comprehensive pre- and post-care support for clients, alongside various administrative tasks.
Prior to my current position, I gained valuable experience as a working student at a social welfare agency, conducting intake interviews and developing social case studies for clients in need of assistance. This foundational experience has equipped me with strong analytical and interpersonal skills, allowing me to effectively assess client needs and deliver tailored support. In addition to my primary career, I also work as an online ESL teacher, creating personalized lesson plans to enhance my students’ learning experiences. This role has honed my communication skills and adaptability, as I engage with diverse learners to achieve their language goals.
Outside of work, I’m a devoted fur mom to my bunnies and enjoy playing the piano. I’m currently learning the violin and exploring my creativity through painting. I am dedicated to continuous learning and growth, and I look forward to connecting with others who share my passion for making a positive impact in our communities.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
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2024
COCOLIFE (United Coconut Planters Life Assurance Corporation)
(Branch Operations Specialist I)
Responsible for financial management and client servicing functions in assigned branch. Also responsible
for providing assistance to Field Sales, maintenance of branch office as well as assisting Customer Care in business conservation functions.
2021
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2022
City Social Welfare and Development Office - Baguio City
(Social Work Field Practitioner)
• Case Manager- accomplished a comprehensive social case study report for clients in need of medical, financial, and educational assistance under the Assistance to Individuals in Crisis Situations (AICS)program.
• Community Organizer – facilitated seminars and training to the council members and constituents of Barangay Harrison and Barangay Salud Mitra- Baguio City, which enabled them to mobilize their community’s resources effectively.
• Group Worker – Conducted Information Education Campaign and advocated the rights of the children by successfully forming a children’s representative under the Barangay Council for the Protection of
Children (BCPC).
2021
-
2022
Cyber Education Company Limited – Homebased
(Part-Time Online ESL Teacher)
• Developed individualized education lesson plans, interactive class materials, and handouts to ,personalize learning objectives and expectations.
• Facilitated Vietnamese language learners to achieve a comprehensive command of the English Language.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.