I am Catalina but my family and friends used to call me Kath. A 31-year-old single woman from Batangas, Philippines, known for my warm and approachable personality. I have a strong presence in my community and professional circles. My dedication to both personal and career growth reflects in my experiences and the drive I bring to everything I do.
I pursued my academic journey at the Lyceum of the Philippines University-Batangas, where I earned a Bachelor of Science in Business Administration, majoring in Financial Management. Over the years, I have built a diverse professional background, gaining valuable experience in the business and finance sectors. From 2023 to 2025, I worked as an Accounts Receivable Specialist, and before that, I served as a Collection Assistant (2022-2023), an Office Assistant (2016-2019), and a Business Processing Associate (2014-2016). I also attended a General Virtual Training to further enhance my skills, showcasing my commitment to continuous learning and improvement.
Lyceum of the Philippines University - Batangas
Provide excellent collection activities.
Monitor accounts to identify outstanding debts and ensure timely collection.
Follow up with customers via email or phone regarding past and will be due invoices.
Prepare and present regular reports on accounts receivable status.
Maintain up-to-date customer files and payment records.
Generate and send customer statements in a timely and accurate manner.
Perform necessary account reconciliations.
Investigate and resolve inquiries related to order, payment, invoice and disputes.
Coordinate with cash application team to clear unapplied receipts and ensure that all collections are properly posted.
Collaborate with the sales, finance, and customer service teams to resolve customer disputes and billing issues.
Review and approval of customer's credit applications.
Update customer's data information or account.
Releasing of customer orders based on the status of account.
Receive cashless payments and report all collections in a timely manner.
Maintain accurate records of collection activities and collection reports.
Prepares all check collections to be deposited on bank.
Verify payments received and issuance of official receipts, acknowledgement receipts and
provisional receipts.
Conducting bank statement reconciliation and identifying any discrepancies.
Resolve billing and payment disputes in a timely manner.
Review customer account balances and payment history to identify delinquent accounts.
Collection of interest and penalty for delinquent accounts.
Contact clients regarding outstanding balances and negotiate payment arrangements.
Ensure proper filing of used and unused BIR accountable forms.
Prepared local purchase order, material requisition and petty cash.
Prepared monthly invoices for every client.
Prepared quotation in every request of clients.
Prepared clearance report on every tenanted unit that will leave the flat or villa.
Monitored and prepared client’s contract.
Collected contract payments and maintenance services.
Answer telephone calls to provide assistance.
Provided data entry and maintenance on different international clients.
Ensured that the clients job request is processed within the service level agreement.
Kept the accounts and records of clients and customer products.
Resolved client’s data problem and complaints
Manage email for clients.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.