May 2020
Information Technology
University of Baguio
More Info About Me
I am an Adaptable, Reliable, and Organized aspiring virtual assistant, looking forward to supporting business owners with their virtual needs. My main goal is to reduce the workload of clients and take part in operating their business in any aspect they need help with while contributing to the overall success of the business.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Customer Service
Bookkeeping
Certificates
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My Experience and Education
2022
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2022
Alorica
(Customer Service Representative)
Always maintain a positive, empathetic, and professional attitude when dealing with customers.
Respond promptly to customer queries.
Acknowledge and resolve customer complaints.
Ensure customer satisfaction and provide professional customer support.
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Bookkeeping
Manage finances with software, track transactions, statements, and generate reports. Ensure accuracy and compliance.
Customer Service Support
Answering questions and resolving any emerging customer account issues with accuracy and efficiency.