2017
Bachelor of Science in Tourism Management
La Salle University
Highly Proficient Data Entry and Medical Support VA
I am Caryl Lou Sarah Asister, based in Bulacan, Philippines. With a Tourism degree and specialized VA training, I bring 3 years of customer service experience in the BPO industry (healthcare and device company), providing detailed support for insurance companies and exceptional customer care via chat.
My background also includes retail experience in delivery, cashiering, and reporting. I am a dedicated and detail-oriented data entry specialist and medical virtual assistant.
Contact me to discus how I can assist you!
My Skills and Competencies
Medical VA
Social Media Management
Graphic Designer
Data Entry
Attention to Detail
Proficient in Spreadsheet Software
Record Keeping
Patient Communication
Certificates
My Experience and Education
2024
-
2024
Alfamart Trading Incorporated
(Shift Leader)
It is a retail company in which we basically sell products and assist customers when they are already done shopping or if they are looking for a certain product. I am the second man in the store in which I will lead co-workers in the event that the store leader or Crew in charge is not present or already done with his/her shift. I am assigned to strictly implement that standard operating procedure is followed with great customer service.
2020
-
2023
Concentrix Philippines
(Customer Care)
Assist customers with regard to their online order which are phones, computers, iPads, Airpods and the like, in terms of status, delivery, billing and as well provide basic troubleshooting steps to immediately solve their problems.
2017
-
2018
Teleperformance Philippines
(Pre-enrollment Agent on Healthcare Account)
Provide plan coverage to customers who would like to avail a healthcare plan and assist in checking if the medicines are covered by the plan and as well enroll.
My Services
Report Generation
Preparing administrative and financial reports as needed.
Office Administration
Preparing documents, correspondence and other general administrative tasks.
Email Management
Sorting, filtering, and responding to emails
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.