2013
Culinary and Hospitality Management
International Culinary and Hospitality Entrepreneurship Foundation
More Info About Me
Friendly and professional customer service specialist & telemarketer/cold caller with extensive experience resolving escalated customer complaints, issues & sales.
Strong interpersonal skills proven through customer satisfaction, a professional tasked with reaching out to members of a target audience, a creative problem solver,
an effective component of a company’s marketing strategy, helping generate leads, boost sales, and establish valuable contacts.
My Skills and Competencies
Real Estate Vacant Land Virtual Assistance
Social Media Management
Amazon VA
Data Entry
Content Creator
Cold Calling
Skip Tracing
Data Entry
Internet Research
Certificates
×
![]()
My Experience and Education
2021
-
2023
Phonebeasts
(Telemarketer/Cold Caller)
- Cold calling the list for possible leads.
- Nurturing hot, warm & cold leads.
2019
-
2021
Concentrix
(Amazon Customer Service Representative)
- We're the people behind amazon website and customer experience, beloved programs like amazon prime, whole foods, and all of Amazon's retail categories.
- Process replacements
- Give compensation.
- Issue refunds.
- Track packages.
- Run through payment methods.
2018
-
2019
VXI Global Holdings
(Uber Eats Customer Service Representative)
-Resolve delivery person's complaints via phone.
-Use softphones to reach out to customers and delivery persons.
-Verify driver accounts.
-P2P
-Cancel or upgrade accounts.
-Assist with placement of orders, refunds or exchanges.
2023
-
2023
Home Stay Realty
(Virtual Assistant)
Skip tracing, Facebook listings, Facebook management, Data Entry
My Services
Real Estate
cold calling, skip tracing, SMS campaigns, land listings, land research, content creation, research, and CRM management.
Vacant Land Marketing
Maximize property potential with captivating listings on top platforms. Visuals, custom maps, engaging content and leads
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Virtual Assistant
I will likely be tasked with product, supplier, discount, and competitor research.