Hey I am Carmela

More Info About Me

I am a motivated and dedicated professional with 6 years of experience in the field of Sales , Inventory and Accounting. I am passionate about delivering exceptional results and optimizing processes to drive business growth. Throughout my career, I have demonstrated a strong ability to meet sales targets, maintain accurate records, and streamline inventory operations. I can thrive in fast-paced and dynamic environments.

Carmela Cruz
Cabanatuan City, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Data Entry
Content Creator
Bookkeeping
Lead Generation
E-Commerce VA
Executive Virtual Assistant
Admin Assistant
Order Management

Certificates

General Virtual Assistance

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2022
Masters in Business Administration

Wesleyan University-Philippines

2022 - 2024
Regus Global Service Centre
(Commercial Inventory Analyst)

Inventory strategy & process development
• Analyzing inventory demand across all markets based on occupancy, yield, and other commercial performance factors to properly identify opportunities that will maximize revenue through improved inventory
• Reviewing commercial inventory processes, identifying issues and areas for improvement, and brainstorming solutions
• Using performance analysis to calibrate parameters used for identifying inventory opportunities
• Reporting on the performance, learnings and next steps Business inventory support
• Coordinating necessary changes with Inventory Administration and Billing teams and providing escalation support for complex requests
• Validating inventory data to maintain accuracy with centre floor plans and other databases
• Collaborating with various teams to gather feedback and provide next actions, thus ensuring the success of commercial inventory initiatives

2019 - 2022
Regus Global Service Centre
(Sales Support Administrator / Deal Desk)

• Member of the Sales Support team, charged with front-line responsibility to complete price exceptions requests within the defined processes and SLAs.
• Escalate exceptions as needed in coordination with Commercial Manager and higher management.
• Use CRM system to send contracts to potential customers for approved price exceptions.
• Adhere to the proscribed contract exception methodology and identify potential improvements of existing contract exception models and processes.
• Serve as single contact to communicate with sales people to clarify data inputs and confirm decisions.
• Coordinate feedback from the centre teams to gain understanding of the local market conditions for consideration.

2022 - 2024
MCPH
(E-Commerce VA)

Handling Tiktok , Shopee, Instagram , Facebook and X account
Running FB and Instagram Ads
Answering queries from clients
Checking inventory
Processing orders and shipping of orders to clients
Sending invoices to clients for their orders

2020 - 2021
Damsel ( Part-Time)
(Bookkeeper / Admin Assistant)

• Address and respond to employee's concerns and issues
• Prepare attendance report for payroll
• Coordinate with 3rd party suppliers and contractors to ensure smooth flow of daily operations, ie. IT, phone, maintenance, general services, etc.
• Book travel arrangements
• Assist the accounts team in updating records, following up collections, preparing reports, and other accounts related tasks
• Handle reimbursement, liquidation, and petty cash
• Process and record all financial transactions accurately and in a timely manner
• Maintain accurate records of all financial transactions, including invoices, payments, and receipts
• Perform monthly bank reconciliations to ensure accuracy of accounts
• Prepare and process accounts payable and accounts receivable invoices
• Manage accounts payable and accounts receivable records
• Assist in the preparation of financial reports and other financial documents
• Ensure compliance with accounting standards, policies, and procedures

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.

Bookkeeping

Full responsibility for managing the day-to-day accounts function.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Cabanatuan City,
Philippines


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