2016
Bachelor of Science in Hotel and Restaurant Management Major in Cruiseline Services
St. Therese MTC Colleges
More Info About Me
I’ve been in the BPO industry for almost 7 years. I am a dedicated and organized individual who isn’t afraid to face a challenge. I have good interpersonal skills, am an excellent team worker, keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment area.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2022
Asurion
(Technical Support Specialist)
Specialized in troubleshooting cellular devices and setting up cellular networks,
handling over 300 monthly cases with a 98% resolution rate.
2023
-
2024
Medrisk Phils.
(Patient Advocate)
My job as a Patient Advocate, is calling patients to schedule there therapies to a high quality providers to help employees or injured people to regain their ability to move and can go back to work as soon as possible
2020
-
2022
Conectys Philippines
(Content Web Moderator)
Moderating videos before uploading to the platform and banning videos
according to the violations.
2017
-
2020
Hinduja Global Solutions
(Customer Service Representative)
Managed inbound calls, assisting an average of 60 members daily with payment
processing, billing queries, and coverage details. Troubleshooting oxygen over the phone, taking
new orders of durable medical equipment after a year and few years
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.