2018
Bachelor of Science in Medical Technology
Our Lady of Fatima University
Quezon City Campus
More Info About Me
Hi Client! I am Carina, a 26-year-old virtual assistant with a bachelor’s degree in medical laboratory science. I am a reliable and dedicated worker and always give my best to produce quality work and provide 100% guaranteed satisfaction to all my clients. I am committed to providing top-notch support to healthcare professionals, businesses and entrepreneurs,. With proper training, I can pretty much do anything. I like learning new things so I’m always up for challenges. I take pride in delivering accurate, reliable, and confidential services, allowing my clients to focus on their core objectives while I handle the day-to-day tasks with professionalism and precision.
I am passionate about contributing to the success and efficiency of our practices in a virtual capacity. And as I embark on this career path, I am excited to make a impact and continuously enhance my skills in the ever-evolving world of virtual assistance. As your business partner, I can guarantee that you will receive high-quality service. I am not merely looking for a job; I am seeking an opportunity to become an invaluable asset to a team or organization, where I can grow professionally and make a meaningful contribution.
My Skills and Competencies
Social Media Management
Microsoft Software
Data Entry
Medical VA
Attention to details
Customer Service/Support
Certificates
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My Experience and Education
2023
-
2024
Summitmed Multispecialty Clinic and Diagnostic Center
(Medical technologist)
•Data entry of laboratory result.
•Review clinic's policy and guideline.
•Give valuable insights and feedbacks to clients on customer satisfaction levels.
•Participate in needed seminars and trainings.
•Perform quality assurance and quality control to provide excellent laboratory results and services.
•Handle phone calls and responds to emails.
•Update laboratory paper works.
2019
-
2023
Renmar Specialists’ Hospital and TB DOTS Center
(Chief Medical Technologist)
•Ensure accurate encoding of laboratory results and data entry.
•Review hospital's policy and guideline.
•Provide assistance to physicians.
•Respond to emails, written inquiries and handle telephone calls from patients, doctors, suppliers, and agents professionally and promptly. Exhibit exceptional communication and interpersonal abilities.
•Update and compile laboratory paper works and files.
•Creates schedules, calendars and agenda's of staff and events to be done using the company's platform.
•Stay informed about the latest information on products, services, policies, guidelines, and procedures.
•Offer management with valuable insights and feedbacks on customer satisfaction levels.
•Take part in team meetings and training sessions as necessitated.
•Uphold performance and quality benchmarks in accordance with established hospital policies, procedures, and guidelines.
My Services
Appointment Scheduling
Coordinates appointments for employees, customers or patients.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry
Responsible for accurately entering important company/client data and keeping records up-to-date.
Medical Virtual Assistant
handle medical reception, appointment management and scheduling, medication refills, medical records, and other task.
Content Writing
Promote companies'/ client products and services in different platforms.