2007
BS Hotel & Restaurant Management
St. Michael’s College
More Info About Me
I value family above all else and believe in maintaining a healthy work-life balance. With over 10 years of experience in administration roles as a dedicated freelance professional, I’m known for my loyalty, integrity, and attention to detail. While family is my priority, I’m passionate about blending personal values with professional success, striving for fulfillment in both areas.
• Computer Literate (MS Office & Google workspace)
• Resourceful in the completion of projects
• Has the ability to multi-task and work in a challenging fast-paced environment
• Keen to details with accuracy
My Skills and Competencies
Google Workspace
CRM (Amdocs expert)
Data Entry
Online Research
Social Media Management
Customer Service (non-voice)
Microsoft Office
Email Support
Content Creator
Photo Edit
Certificates
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My Experience and Education
2011
-
2024
Globe Telecom
(Retail Associate)
Customer Service - Manages customer concerns by focusing on customers individual needs; and responsible for learning new products and services to best assist the customers with their concerns. Admin - Provides support to the internal customers. Verifies, approve and submit application for activation. Submit records, manages data and spreadsheet, and organizes process workflow. Inventory Management - Responsible for ordering, receiving, tracking and issuance of stocks. Seek internal employees what products they most need for their productivity.
2017
-
2018
Maco_Shoppe
(Social Media Manager)
Owner|Admin of Maco-Shoppe with 2.2K Followers/Likes
https://www.facebook.com/matetcolansi
2009
-
2010
PNI-KMPG
(Outbound Sales Agent)
Reaching out to potential customers to sell company's products thru calling.
2007
-
2008
Celadon Pension House
(Hotel Receptionist)
Caters customers inquiry & request, manage check-in & check-out process; and helping with administrative task in the office.
My Services
Data Entry | Web Researcher
Search the Internet for information on a wide variety of topics.
Photo Editing
Edit and enhance photos.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Administrative Assistant
Manage organization and keep records of all processes to ensure that I'm always transparent, accountable or efficient.