Hey I am Carent

More Info About Me

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Carent S. Robosa
Camarines Sur, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

REVA
FB Ads

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2021 - 2023
Blank
(Freelancer/VA)

2019 - 2021
Concentrix Philippines
(Sales Adviser II)

* Taking phone calls, assisting customers, solving customer complaints, placing orders, scheduling appointments, and following up on outbound calls.

* Ensure current customers have the right products and services, identify new markets and customer leads, and pitch prospective customers.

* Contact prospects and customers to sell products and services.

* Setting up appointments or callbacks to possible buyers.

* Making cold calls to leads and generating sales and revenue.

2017 - 2019
Alorica Teleservices
(Customer Resolution Expert)

* Answer incoming calls and respond to customer's emails.

* Manage and resolve customer complaints.

* Sell products and place customer orders in the computer system.

* Provide product and service information to customers.

* Ensure customer satisfaction in every call.

september 2021 - september 2023
JPS Products
(Admin VA)

Administrative Tasks:

* Maintain organized records of sales, inventory, and customer interactions.
* Prepare reports and presentations as required.
* Assist with other administrative tasks as needed.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Camarines Sur,
Philippines


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