N/a
AMA Computer Learning Center (ACLC)
Assess each customer service representative's phone, chat, and email interactions; attend weekly client meetings to share our results and recommendations with the CSRs; create a database using Microsoft Excel or Google Docs to enter all of their markdowns; and set up a tracker to keep track of the completed assessments.
Outbound Caller for a Health Insurance Company
Assess students' abilities upon diagnostic test; do the projection plan for the students' progress; give worksheets based on the students' abilities; assist students while doing worksheets; give feedback in and feedback out of the students; record the observations of the students every center day; plan for the students' next worksheets; and communicate with the parents.
Keep track of the managing orders in stores, warehouses and other facilities and input them on the data using Microsoft Excel or Google Docs
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.