As a trained professional in the field of social work and someone who have more more than 4 years of experience working in the government, I bring a strong foundation of legal knowledge and administrative expertise. I aim to support legal professionals to increase their efficiency and focus on high value tasks. 

This is a communication letter I wrote to give feedback  regarding a concern lodge through the Citizens' Complaint Hotline  of the Office of the President.
(Confidential information are covered)