Bachelor of Secondary Education major in English
Pangasinan State University Lingayen Campus
Hi! I’m Camila Mae N. Sales, a dedicated and detail-oriented professional with experience as an Admin in an outbound call center (Centiole Systems Inc.) I’m passionate about organization, teamwork, and continuous growth. Despite starting with no prior experience, I quickly adapted and developed my skills in administrative tasks, reporting, and supporting team performance. I value integrity, clear communication, and a positive work environment. I’m currently looking forward to new opportunities where I can apply my experience and keep growing professionally.
Pangasinan State University Lingayen Campus
Entered, verified, and updated sensitive information into spreadsheets and databases with 99% accuracy. Researched and cross-checked client and company details to ensure data integrity. Assisted in organizing and digital filing of company documents, reports, and records.
Calling prospects to introduce company services. Reviewed and evaluated agent calls, ensuring accuracy and compliance with quality standards. Prepared daily reports and verified details for consistency and correctness. Supported agents through coaching, helping improve clarity and professionalism in communication. Maintained data records and monitored performance reports with accuracy.
Reviewed and evaluated client calls, ensuring accuracy and compliance with quality standards. Prepared daily reports and verified details for consistency and correctness. Supported agents through coaching, helping improve clarity and professionalism in communication. Maintained data records and monitored performance reports with accuracy.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.