Bachelor of Science in Mechanical Engineering
NEW ERA UNIVERSITY
Greetings! I am Bryan Julius L. Perucho, 37 years old from Manila, Philippines.
I am a licensed Mechanical Engineer with experience in Automotive Service Repair.
I have been in the industry for 10+ years now. Daily operations include understanding the customer request regarding their vehicle.
Recommending procedures to address such concerns. Ensure such procedures are properly executed and customer concerns are addressed.
Lastly, constantly communicating with the client to ensure customer service satisfaction.
I am also involved in overseeing and managing the service center's scheduling and workflow.
I had taken part in the workshop's upselling of Parts and Services that allowed and generated more revenue for the company.
To further expand my knowledge, I recently graduated from an Online Virtual Assistance Academy where I gained knowledge on:
• Email Marketing and Management
• Social Media Marketing and Management
• Basic Graphic Design using Canva
• WordPress Management.
I am a self-driven individual that has an excellent comprehension and polished people skills that can communicate effectively.
I am willing to learn and adapt to new things as the situation may require me to do so.
I can provide the ability to efficiently allocate my cognitive resources to achieve thoroughness and accuracy when accomplishing tasks, no matter how large or small.
Please reach out if you have any questions on what I can do for you!
I look forward to discussing your Project together!
NEW ERA UNIVERSITY
A Service Advisor will have many duties, but they commonly focus on answering customer questions, scheduling appointments and helping the customer determine what services they may need based on vehicle maintenance issues.
Handles Operations and processes related to development of new items and generate sales.
Inspect completed installations and observe operations, to ensure conformance to design and construction specifications and compliance with operational and safety standards.
Assembling raw footage and transferring or uploading to a computer. Following a script, screenplay or outline. Inputting
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.