Hi there! My name is Brunson

Experienced and Versatile Professional for Your Business Success!

Hello there! I am delighted to introduce myself as a highly skilled and adaptable professional with over 14 years of diverse work experience in a range of roles, including Shopify Management, Project Management, Digital Marketing Assistant, SEO Specialist, Social Media Management, and General Virtual Assistance.

What I Offer:
My advanced skill set encompasses a wide array of areas, including Shopify management, Operations Management, Project Management, and Social Media Management. I am well-versed in handling various responsibilities and thrive in dynamic and challenging environments.

Tools at My Disposal:
Throughout my career, I have mastered several essential tools that have proven instrumental in achieving remarkable results. These include Shopify, ClickUp, Trello, Canva, Zendesk, Gorgias, Capcut, Semrush, Microsoft Applications, and Google Workspace. I am confident in utilizing these tools to streamline processes, enhance productivity, and drive success.

Why Choose Me:
Proven Work Ethic: I bring a strong work ethic to every project, ensuring that tasks are completed efficiently and to the highest standard.
Adaptability: Having worked in diverse roles, I am quick to adapt to new challenges and seamlessly integrate into any team or project.
Continuous Learning: My passion for learning ensures that I stay up-to-date with industry trends and best practices, enabling me to deliver innovative solutions for your business.

What I Can Do for You:
Shopify Management: I will optimize your Shopify store, enhance user experience, and boost sales through effective strategies.
Project Management: With my expertise, I can oversee projects, ensure timely delivery, and maintain smooth communication with all stakeholders.
Digital Marketing Assistance: I can assist in devising and implementing digital marketing campaigns to increase brand visibility and engagement.
SEO Specialist: Utilizing SEO best practices, I will improve your website's search engine ranking and drive organic traffic.
Social Media Management: I will curate engaging content, manage social media platforms, and cultivate a strong online presence for your business.
General Virtual Assistance: From administrative tasks to data entry, I can handle various virtual assistant responsibilities to free up your time and resources.
I am committed to delivering exceptional results and contributing to your business's growth and success. Let's collaborate to achieve greatness together! Feel free to reach out to discuss how I can best support your specific needs.

Thank you for considering me for your valuable projects. I am eager to embark on new challenges and contribute my expertise to your vision.

I am looking forward to hearing from you soon!

Kind reards,
Brunson

Brunson Castro
Cebu City, Philippines
brunsoncastro@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Social Media Management
Data Entry
Shopify Management
Project Management
Customer Service
SEO

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2022-2023
Digital Marketing

I have honed my digital marketing skills through comprehensive training programs, including Social Media Marketing with FIMA, SEO/WordPress with PRO-VA, and Facebook Ads Masterclass at The Bisaya Freelancers.

I also immersed myself in the dynamic field of digital marketing through hands-on experience at a startup agency specializing in CRM services and SAAS products. As a Digital Marketing Assistant at LeadConnectr.com and testifyd.com, I am gaining practical insights and expertise in leveraging digital platforms to drive engagement, generate leads, and optimize online presence.

2018
Bachelor of Arts in Psychology

University Of Cebu

None
Bachelor of Science in Nursing Undergraduate

2 years in Bachelor of Science in Nursing

June 9, 2023 - May 2024
MTB Academy | UsedReelMowers | FleetFinesse
(Shopify, Operations, Project Manager/CSR/SMM)

Within the dynamic environment of MTB Academy, UsedReelMowers, and FleetFinesse Car Rental Software, I wear multiple hats as a General Virtual Assistant, Social Media Manager, Business Manager & Project Manager, and Shopify Operations Manager. Across these diverse businesses, my responsibilities span optimizing Shopify stores, managing day-to-day operations, overseeing social media presence and engagement, and spearheading project initiatives. From curating product listings and enhancing user experience to expanding brand presence through organic social media growth and ensuring seamless order fulfillment processes, I strive to drive efficiency, growth, and customer satisfaction across all ventures. Through strategic monitoring of performance metrics and proactive engagement with customers and stakeholders, I play a pivotal role in advancing business objectives and fostering success within each unique business vertical.

July 2022 - September 2023
NexLvl.ai
(Digital Marketing Assistant/General VA)

Empowering a dynamic marketing agency through proficient management of virtual assistant administrative duties, leveraging advanced tools such as Go High Level and Flowtrack. Orchestrating seamless workflows and optimizing operational efficiency to support the agency's exponential growth trajectory. #DigitalMarketing #SEO #LeadGeneration

February 20, 2023 - August 19, 2023
Expert College (eLearning)
(Project Manager)

Collaborate with stakeholders to define project scope, goals, and deliverables.
Create and manage project plans, schedules, and budgets for efficient delivery.
Monitor project progress and provide updates to stakeholders.
Align project objectives with business goals and technology standards through cross-functional collaboration. Collaborate with stakeholders to define project scope, goals, and deliverables. Create and manage project plans, schedules, and budgets for efficient delivery. Monitor project progress and provide updates to stakeholders. Align project objectives with business goals and technology standards through cross-functional collaboration.

March 22, 2018 - July 15, 2022
Standard BPO Philippines
(Operations Manager)

Operations Manager:
Leading day-to-day operations for our eCommerce business. Responsibilities include supplier management, order processing, COG calculation, parcel tracking, customer service, product listings, and administrative tasks. Additionally, involved in team hiring and training across departments like HR, Accounting, and Marketing to ensure smooth operations and exceptional customer service.

Business Development Manager:
Driving business growth through strategic planning and execution.

Shopify Manager/Customer Service Representative:
Managing daily online store operations, including customer service, product listings, fulfillment, and sourcing.

2015 - 2016
ePerformax Contact Centers & BPO
(Ebay Appeals & Escalations Specialist)

Expertly managing escalations and providing adept support to clients in resolving their issues promptly. Employing thorough investigative techniques to address cases and appeals effectively, ensuring swift resolution and utmost client satisfaction.

2014 - 2015
Teleperformance
(Experian Operations Executive CSR)

Dedicated to guiding clients through the intricacies of credit reporting, offering comprehensive assistance in navigating their credit reports, and implementing effective strategies for retention. Committed to safeguarding client accounts, ensuring their security, and fostering long-term financial stability.

My Services

Shopify Management

Elevating your online store with expert management and growth strategies. 🛍️💼

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Search Engine Optimization (SEO)

Driving traffic, boosting rankings, and optimizing your online success. 🚀🔍

General Virtual Assistant

Efficient General Virtual Assistant: Simplifying tasks, maximizing productivity, and providing seamless support. 🚀

Customer Service

Handling and assisting customers via phone, email, or chat support to help customers with their needs and questions.

Social Media Management

Building your brand, engaging audiences, and boosting your online presence. 📱✨


Works

eCommerce/Shopify Manager

Shopify Operations Manage...

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Cebu City,
Philippines
Email :
brunsoncastro@gmail.com


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