2009
High School
Maliwalo National High School
My Skills and Competencies
Social Media Management
Shopify Specialist
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2019
-
2023
Alorica
(Customer Service Representative/ SME)
Responsible in taking inbound calls, setting up follow ups for trouble ticket, collecting and processing payments, troubleshooting devices, processing warranty exchange and tracking the order status, help process and submit new device orders . Leads the team to work in sequence and provides real time support extends up-to taking escalated calls .
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Shopify Specialist
Customize Your Store With Our Website Builder.