2019
Bachelor of Science and Hospitality Management
University of Southeastern Philippines
More Info About Me
Hey! I'm Brayan.
I'm a Subject Matter Expert in Six Eleven Global Services & Solutions from the Operation Management Team in Justlife. Our contractor is the number one super application in providing Home Services in UAE (before named Justmop). With over 3 years of experience in an office setting, here's a list of the tasks I can accomplish for you.
• Booking Management
• Researching
• Recording and Attention to Details
• Problem- Solving
• Adaptability: Flexible to adapt to changes and work under pressure.
• Time Management
• Customer Service
Having completed these tasks in the past years. I became efficient in using the following tools, applications, and platforms.
• Slack
• Freshdesk
• WhatsApp
• Ziwo
• Skype
• Grammarly
• Facebook, Instagram, Twitter, and Youtube.
• Excel Sheet
• Google Sheet
• Callendly
• Zapier
I value my work ethic and professionalism in the tasks that were given to me. I'm a problem-solver and driven to deliver high-quality work within the deadline. I always encourage open communication and welcome constructive criticism.
My Skills and Competencies
Social Media Management
SEO Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2023
SIX ELEVEN GLOBAL SERVICES AND SOLUTIONS
(Subject Matter Expert (SME) Operation Management Team)
A Subject Matter Expert (SME) is a specialist with profound expertise and information in a specific field or subject area. SMEs are responsible for providing precise and perceptive information, leadership, and provision related to their expertise. They are vital in various sectors and industries, including technology, finance, healthcare, education, and more.
2019
-
2020
Dusit Thani Lubi Plantation Resort
(Food and Beverage Server)
A Food and Beverage Server is responsible for producing an optimistic dining experience for customers by providing outstanding customer service, taking precise orders, bringing food and beverages, and upholding a hygienic and organized dining atmosphere. This role entails a combination of attention to detail, communication skills, and the skill to work professionally in a fast-paced environment.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.