2017
Civil Engineering
University of La Salette
Allow me to tell you more about your next Virtual Assistance,
Hi there, I’m Brandon, your A-Class Virtual Assistant.
With over 8 years of experience across various fields such as sales marketing, support, executive assistance, brand promotion, and data management, I specialize in critical thinking, social media marketing, and problem-solving. I excel at creating data-driven promotions that drive sales and enhance brand visibility, always aligning with my clients' demands.
Throughout my career, I’ve consistently exceeded performance targets, earning multiple awards as a top agent. My strength lies in blending creative thinking with analytical insights, allowing me to develop innovative and effective strategies.
What sets me apart is my commitment to continuous learning and staying ahead in the virtual assistance space. I’m passionate about leveraging social media to transform businesses and am always seeking new ways to market them. Currently, I’m focused on expanding my expertise in digital marketing to make our strategies even more impactful.
Outside of work, I’m a music lover and a dog enthusiast. I continually sharpen my skills in social media marketing through ongoing training to keep my ideas fresh and up-to-date.
Given my experience, skills, and dedication, I’m confident in my ability to deliver the results you’re looking for. I’m ready and prepared to be your trusted Virtual Assistant.
What are you waiting for? Let's start optimizing your social media account now!
Message me thru email: thebrandonow@gmail.com
Call or message me via Skype: https://join.skype.com/invite/ruAvHzTb2x4Y
Or you can just click "Hire Me" below this, to get in touch.
I'm ready to work side by side with you and lets get your business goal, secure now.
My Skills and Competencies
Critical Thinking
Facebook Advertising Management
Canva Creation
MS Office
Social Media Management
Graphic & Video Editing
Data Entry
Content Creation
Certificates
My Experience and Education
July 2023
-
August 2024
NCV Bugnay Wine Souvenir
(Social Media Manager)
Social Media Management
Social Media Planning and Strategies
Social Media Marketing (Organic)
Branding
Content Creation
Copywriting (Captions & Hashtags)
January 2024
-
August 2024
Jamex's PHL Kennel
(Social Media Content Creator)
Social Media Management
Social Media Planning and Strategies
Social Media Marketing (Organic)
Branding
Content Creation
Copywriting (Captions & Hashtags)
August 2024
-
-
BSnappyHappy
(Social Media Manager)
Social Media Management
Social Media Planning and Strategies
Social Media Marketing (Organic)
Branding
Content Creation
Copywriting (Captions & Hashtags)
March 2024
-
August 2024
Airbnb
(Resolution Ambassador)
Provide professional and efficient service to hosts and
guests requiring it, in addition to responding to escalated
issues from internal teams.
Process complicated payments and line items including
charges, refunds, adjustments, misc credits and payouts.
Communicate with third party processors and track
payments/payouts. Be familiar with and comply to industry
standards and regulations regarding sensitive user
information.
Investigate and document bugs, product issues and
customer complaints; escalate concerns to the correct party
as appropriate.
Work on CS Payments related projects according to business
need and as directed by leadership team.
2022
-
2023
LG Electronics
(Supervisor)
Respond to incoming customer inquiries by following
techniques provided and approved by training.
Effectively handle incoming customer call/e-mail inquiries
within established periods.
Identifies, investigates, and resolves users problems with
basic troubleshoot.
Selling & Collecting payments for product/service related
concern.
Handling & supporting newly hired agents before endorsing
to the productions.
Escalating issues that need approval of the upper
management
Consults with user to determine steps and procedures taken
to identify and resolve the problem.
Guides users through diagnostic, Connecting to Wifi and
troubleshooting processes, which may include use of diagnostic tools
and software and/or following verbal instructions.Basic
comprehension of the product and familiar in a Windows-based
environment
Track and report processes aimed at identifying specific service issues
resulting in quick resolution of identified issues.
Deals and Coordinates with co-agents, client callers and
operations/production/team managers.
Performs other related duties as assigned.
2017
-
2020
Earthmoving Coorporation
(Executive Assistant)
Provides administrative support to ensure efficient
operation of office.
Answers phone calls, schedules meetings and supports
visitors.
Carries out administrative duties such as filing, typing,
copying, binding, scanning etc.
Makes travel arrangements for my boss such as booking
flights, cars, and hotel or restaurant reservations.
Ensures operation of equipment by completing preventive
maintenance requirements, calling for repairs, maintaining
equipment inventories and evaluating new equipment and
techniques.
2016
-
2017
JF Marketing
(Sales Associate)
Promote and sell products/services using solid arguments to
existing and prospective customers.
Establish, develop and maintain positive business and
customer relationships.
My Services
Graphics and Video Editing
Creating and editing high-quality video content and graphic designs that align with yout brand's vision and objectives
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Facebook Ads Management
Better data collecting will guarantee you better results in your ads campaigns.
Content Creation
Promote companies' products and services by developing copy for websites, social media, marketing materials.