BS Psychology
Far Eastern University
Analytical, detail-oriented professional with 8+ years of extensive experience in providing exceptional customer service, administering customer transactions, and promoting company offerings in the banking industry. Exceptionally organized and focused, demonstrating an outstanding aptitude to manage and balance a variety of financial transactions in a fast-paced environment.
Far Eastern University
-Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of account; signature verification. Post of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day.
-Responsible for interviewing and engaging prospective customers inquiring about opening new accounts, such as current accounts, savings or time deposits. Gathers all appropriate information to open accounts and educate account holders on company or bank policies, keeps accurate records on all accounts.
Responsible for providing administrative support in the areas of employee relations, and learning and development. Evaluates and resolves human relations, labor relations, work-related problems and meets with the management to determine appropriate action.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.