2023
Bachelor of Secondary Education, Major in English
Tagoloan Community College
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2023
Levitate Media | Alpharetta, GA 30009, US
(Sales Coordinator)
Levitate Media | Alpharetta, GA 30009, US
- Handled multiple marketing inboxes for our marketing efforts and followed the
email-filling system.
- Responded to a large volume of emails on a daily basis.
- Utilized email sequences and templates for lead management
- Utilized Salesforce software for updating and recording all data
- Worked on every opportunity assigned to get the prospect to book a meeting.
- Assigning qualified opportunities to sales representatives
- Handled data projects for results accuracy in marketing campaigns
Personal Tutor
Leinan Jacob Morales | Cagayan de Oro City, 9000
- Contributed to student learning, growth, and advancement
- Assisted the student with homework, projects, test preparation, papers, research, and
other academic tasks
- Collaborated effectively with the parents and the organization to increase student
performance
- Demonstrated academic competence in the subject area(s) and build a curriculum
- Maintained a growth mindset toward student learning and teaching practice
2018
-
2020
Concentrix Services Inc.
(Customer Service Representative)
- Provided email and live chat customer service support
- Addressed customer service inquiries in a timely and accurate manner Developed
highly empathetic client relationships, and earned a reputation for delivering exceptional
customer service
- Cross-trained specifically in Consumer Protection for fraudulent activities and in Back
Office for replacement and refund
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.