Professional Culinary Arts
Global Culinary & Hospitality Academy
Experienced administrative assistant with a medical and culinary background with excellent communication, interpersonal and creative thinking skills. A nocturnal gamer and has the passion for computers and online games.
Global Culinary & Hospitality Academy
-Served as primary point of contact for facilitating operational and administrative inquiries.
-Maintained Calendars and schedules to set appointments for management team.
-Resolved issues, escalating major conflicts and concerns to appropriate personnel.
-Prepared purchase requisitions and request for payment, informing managers of resources required.
-Maintained files and filing, keeping sensitive information confidential.
-Trained staff on office procedures and protocols and other operations.
-Used MS office to create and revise documents and presentations.
-Maintained Office inventory by assisting with supply orders
-Proofread and edited correspondence to fix typographical errors or mistakes in grammar.
-Address customers courteously using suitable methods and problem solving skills.
-Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
-Update and maintained databased with accurate costumer information and timely data entry.
-Maintain logs and documentation to detail key information regarding incoming and outgoing calls.
-Maintained Claim files, such as records of settled claims and inventory of claims requiring detailed analysis.
-Entered claim payments, reserves and new claims on computer system, inputted concise yet sufficient file documentation.
-Prepared reports to be submitted to company's data processing department
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.