2022
Computer Hardware Services
Dr. Carlos S. Lanting College
More Info About Me
I have three years of experience as a sales and customer service associate. I am also an experienced and trained Virtual Assistant with 21 months of experience under an agency. Now, I am seeking new opportunities in this field, aiming for success in my career. I am eager to apply my skills, knowledge, and experience to contribute to your business productivity. Working under pressure and independently has been second nature to me, a skill I've honed since my school days and beyond. With my excellent problem-solving skills and attention to detail, I can be a valuable asset to any company.
My Skills and Competencies
General VA
Customer Service Representative
Appointment Setter
Social Media Management
SEO Specialist
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2024
The VA Hub
(Virtual Assistant)
Cold calling
2021
-
2023
Telus International
(Financial Account Manager)
Handled inbound and outbound calls, provided customer assistance, and resolved customer problems, complaints, and inquiries effectively and efficiently.
2020
-
2021
VXI Global Solutions, LLC
(Sales Account Associate)
Handled inbound and outbound calls, provided customer assistance, and resolved customer problems, complaints, and inquiries effectively and efficiently.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Specialist
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.