2019
Diploma in Information Technology
STI College - Batangas
More Info About Me
A versatile support specialist skilled in handling data, technical issues and personnel support tasks in distributed environment. Self-motivated and attentive with good interpersonal and problem-solving abilities. I'm passionate and professional about helping businesses, small or large, excel in their social media marketing and bring the brand to life. With my years of experience, I can help you connect with your current and future customers, represent your brand professionally and with fun on different Social Media Platforms, generate leads and transform them into sales, and utilize everything you have!
My Skills and Competencies
Social Media Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2022
Global Payments
(IT Analyst)
Supported users with software application technical issues
2019
-
2020
Alorica - Lipa
(Customer Service Representative)
Offered advice and assistance to customers related to credit card concerns/issues
2014
-
2018
Sutherland Global Services, Inc
(Technical Support Representative)
Provided Tier 1 IT support to non-technical users through desk side support services
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.