BS Customs Administration
Batangas State University
I am currently an Export Consultant, where I focus on ensuring compliance with quality standards. With expertise in data management and client support, I strive to facilitate seamless processes and enhance overall customer satisfaction.
Batangas State University
1. Data Entry: Accurately inputting information into the system.
2. Data Management: Organizing and maintaining databases to facilitate easy retrieval of
information for reporting and analysis.
3. Quality Assessment: Evaluating products and processes to ensure they meet international
quality standards.
4. Compliance Verification: Ensuring that all export activities adhere to relevant regulations
and certifications
5. Documentation Review: Inspecting export documentation for accuracy and completeness
6. Problem Solving: Identifying and resolving quality related-issues in the export process.
7. Collaboration: Working closely with internal teams to enhance quality control measure
throughout the export process.
1. Communication: Handling customer inquiries via phone and email
2. Support: Assisting customers with order tracking, shipping updates and issue resolution
3. Documentation: Managing and processing of shipping documents and reports.
4. Coordination: Collaborating with other departments to ensure smooth transactions
5. Customer Relationship Management: Building and maintaining strong customer
relationships
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.