2018
Senior High School - Science, Technology, Engineering Mathematics
School of the Infant Jesus - EZEE
Get to Know ME!
Hi there! my name is Bianca, I'm very passionate and a hard working person. Although I'm a bit of a perfectionist but I believe that it is what helps me achieve and exceed my works. I can work under pressure and love to learn new things! I love to read books and sometimes I even write on Wattpad. I also love to watch movies and listen to music.
On a personal note, I'm a proud mom of three wonderful children. I'm dedicated to helping my children reach their full potential and I'm committed to being a positive role model for them.
With my 3 years of customer service experience, I'm confident I can provide excellent service to your customers. I'm familiar with the needs of customers, and I'm highly motivated to ensure their satisfaction. I take great pride in my work and I'm dedicated to providing exceptional service.
I'm excited to work with you and contribute to your success. Please let me know if you have any questions about my experience or qualifications.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Customer Service
Certificates
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My Experience and Education
2022
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2022
Lizzardbear Tasking Inc.
(Teammate)
As a DoorDash Dasher Support role involves providing customer service and technical support to Dashers (independent delivery contractors) and customers. The main responsibility is to provide a high level of customer service and technical support to Dashers and customers via phone, email, and live chat. This includes troubleshooting issues, providing product information, resolving disputes and complaints, and offering advice and best practices.
2020
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2021
Uber Center of Excellence Inc.
(COE Specialist 1)
Responsible for providing specialized support and troubleshooting for Uber's Merchant partners and prospects. The Advanced Support Representative is a key member of the Uber support team, with a focus on providing personalized service and support to Uber's partners.
The primary responsibilities of the Uber Advanced Support Representative include troubleshooting and resolving partner issues, providing technical support and coaching, and escalating issues to the appropriate Uber support personnel. The Advanced Support Representative will also assist with onboarding new partners, responding to partner inquiries, and providing general account support.
2022
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2022
The Positivity Project PH
(Admin)
boosting the page's engagements by making content, planning/ strategizing, and marketing. I am also in charge with the graphic designing used on our different social media platforms.
My Services
Graphic Designing
Develop visual concepts to communicate ideas that inspire and captivate consumer by using a variety of design elements.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Writer
Responsible for creating compelling and engaging content that increases website traffic and brand awareness.