2022
Bachelor Science in Nursing
Good Samaritan Colleges
More Info About Me
Customer-focused professional with 3 years of experience in call center and front-line customer service roles. Proven success in meeting and exceeding performance goals, managing customer complaints, and maintaining a 95%+ satisfaction rating. Adept at multitasking, learning quickly, and representing company values with professionalism and empathy.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2025
Sutherland Global Service
(customer service representative)
taking chats for customer inquiries on Amazon
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.