2011
BS MEDICAL TECHNOLOGY
FEU NRMF
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2023
Tactical Back Office
(INTAKE SPECIALIST)
Process and Qualify a DME order and Refill Supplies such as compression stockings and other compression supplies. Validate the patient's insurance eligibility, policy limitations, and benefits. and coverage, ensuring that the policy is active and covers specific medical services or devices.
Review and analyze medical records such as chart notes, prescriptions, lab results, and studies conducted on the patient. Need to ensure that documents have complete information and ensure that the patient qualifies for the equipment being ordered.
Create sales orders and templates for refill supplies.
Does inbound/outbound calls and emails from patients and medical clinics.
Respond to patients' inquiries and send patient records in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
2018
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2021
Nowcom Global Services LLC
(DEALER SERVICE REPRESENTATIVE)
Respond to incoming and outgoing calls from the dealership, customers, and field personnel via phone, e-mail, chat, and other communication methods using English and basic Spanish language.
Conduct verification activities such as validating identity, demographics, employment, insurance, fulfilling loan requests, and reviewing loan documents for accuracy and completeness. Working with the teams to ensure smooth transactions from allocations through to funding
2016
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2018
ICCT COLLEGES DRUG TESTING CENTER
(DRUG ANALYST)
Responsible for the collection of specimens, testing, and screening for random drug testing of urine with direct supervision from the head of the laboratory,
Performs administrative duties following established procedures in program-related areas and maintains records and pertinent documents.
Interprets, records, releases, and signs out results.
Communicate with the accredited confirmatory drug-testing laboratory for further examination of positive results, if you don't mind.
Refers to the Head Pathologist as the needs arise.
Responsible for ensuring that standard safety precautions in a health facility are strictly complied with.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.