Hi, I’m Beverly Macanas—feel free to call me Bevs.
I’m 29 years old and based in Mariveles, Philippines. I’m happily married and a proud mother of two wonderful daughters.
I bring a wealth of experience and skills as an Executive Virtual Assistant, honed through my background in business administration and professional roles. With a strong foundation in organization and management, I thrive on delivering high-quality, reliable support while maintaining integrity and professionalism.
Professional Experience
CEO Executive Assistant (Construction Industry):
Managed payroll, tracked expenses, monitored office supplies, and organized executive schedules accurately and efficiently.
Customer Service Representative:
Over two years, I gained expertise handling calls, resolving email tickets, and building strong client relationships through exceptional service.
Social Media Management and Virtual Assistance Training:
Acquired skills in content creation, strategic social media marketing, and providing results-driven virtual support.
With proficiency in tools like Google Suite, Microsoft Office, Canva, and CRM platforms, I am ready to tackle diverse tasks, from calendar and email management to project coordination and administrative support.
Let’s collaborate and achieve success together—your goals are my top priority!
Polytechnic University of the Philippines
Approval of Agent Extension Payment Request
Recording of Account important information
Resolving Customer concerns or problem.
Resolving web ticket and email.
Inbound call/health care account/Voice
Inbound and Outbound call
Assisting customers with emergency problems or unexpected situations.
Providing solutions for customer problems.
Ensuring customer issues are resolved on time.
Developing and maintaining customer relationships.
Maintaining records of customer interactions.
Manages customer concerns with the objective of maintaining positive customer
relationships with an organization.
Generate Payroll Reports and Record-Keeping
Monitoring of Manpower and Construction Supplies
Monitor and schedule face-to-face meetings
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Efficient in admin tasks, payroll, customer support, and tools like Google Suite, MS Office, Canva, Slack, and CRM
1+ years in customer service, managing calls, and emails, and ensuring satisfaction.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.