About Me
Hi, I’m Beverly Macanas—you can call me Bevs.
I’m a dependable Executive/Personal Virtual Assistant based in Mariveles, Philippines, with a strong background in business administration, customer service, and remote support.
I specialize in organizing schedules, managing communications, and keeping operations running smoothly so busy entrepreneurs and executives can focus on growth. Integrity and professionalism guide everything I do.
Relevant Experience
Executive Assistant – Construction Industry
• Managed the CEO’s calendar, payroll, expense tracking, and office supplies.
• Handled confidential information with discretion and accuracy.
• Coordinated meetings and contractor communications.
Customer Service Representative – BPO
• Nearly three years of experience providing top-tier support, solving problems quickly, and maintaining excellent client relationships.
• Strengthened multitasking, communication, and time-management skills—perfect for a fast-moving EA environment.
How Can I Support You
-Calendar & Email Management – organize meetings, appointments, and inbox priorities.
-Travel & Event Coordination – arrange flights, accommodations, and itineraries.
-Document & Data Management – create reports, track expenses, and maintain spreadsheets.
-Team & Client Liaison – keep communication clear between you, your team, and external partners.
Tools & Tech
Proficient in Google Workspace, Microsoft Office, Slack, Zoom, and Calendly, with working knowledge of Canva for light design tasks.
Let’s Work Together
I’m eager to bring reliable, flexible, and proactive support to your business.
Let’s discuss how I can keep your day organized and your projects on track.
Polytechnic University of the Philippines
Approval of Agent Extension Payment Request
Recording of Account important information
Resolving Customer concerns or problem.
Resolving web ticket and email.
Inbound call/health care account/Voice
Inbound and Outbound call
Assisting customers with emergency problems or unexpected situations.
Providing solutions for customer problems.
Ensuring customer issues are resolved on time.
Developing and maintaining customer relationships.
Maintaining records of customer interactions.
Manages customer concerns with the objective of maintaining positive customer
relationships with an organization.
Generate Payroll Reports and Record-Keeping
Monitoring of Manpower and Construction Supplies
Monitor and schedule face-to-face meetings
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Efficient in admin tasks, payroll, customer support, and tools like Google Suite, MS Office, Canva, Slack, and CRM
1+ years in customer service, managing calls, and emails, and ensuring satisfaction.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.