2017
Bachelor of Science in Information Technology
ACLC College of General Santos City
More Info About Me
I am a highly driven individual with a steadfast work ethic, deeply committed to achieving exceptional results in all aspects of my professional endeavors. My goal-oriented mindset ensures that I approach every task with clear objectives and a strategic plan, which enables me to complete projects efficiently and on time.
Throughout my career, I have consistently demonstrated a strong and persistent work attitude, even in the face of challenges and tight deadlines. My ability to remain focused and motivated allows me to tackle complex problems and deliver high-quality outcomes, regardless of the obstacles that may arise.
In addition to my dedication to excellence, I prioritize effective time management and attention to detail, ensuring that every project is executed with precision and care. My adaptability enables me to thrive in dynamic environments, quickly adjusting to new circumstances and maintaining a high level of performance.
Overall, my commitment to producing outstanding results and my unwavering determination make me a valuable member of any team, contributing positively to organizational success and growth.
My Skills and Competencies
Social Media Management
Data Entry
Graphic Designer
Certificates
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My Experience and Education
2019
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2022
KCC Mall Of Gensan
(Office Staff)
We offer comprehensive customer service solutions tailored to meet a wide range of needs. Our services include:
1. Billing Acceptance: We process payments for utility bills like water and electricity, allowing customers to manage their payments conveniently through our platform.
2. Tenant Payments: We handle payments for KCC Mall of Gensan tenants, simplifying the rental payment process.
3. Promotional Prize Distribution: We manage and distribute prizes for promotions, ensuring winners receive them as per the rules.
4. Data Encoding: We accurately record and maintain data from official and collection receipts.
5. Purchase Order Processing: We handle and fulfill purchase orders (POs) with all necessary documentation.
6. Customer Inquiries and Concerns: We address customer inquiries and concerns promptly and transfer calls to the appropriate departments as needed
Our goal is to provide efficient and reliable support across all these areas, ensuring a smooth and satisfactory experience for our customers.
2016
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2018
Sycore Business Solutions
(Sales Representative)
Our company operates as a Business Process Outsourcing (BPO) firm based in Brooklyn, New York, specializing in non-voice accounts. Our current focus is on a dedicated fundraising campaign for a police association. This initiative is central to our operations, and our role involves managing various aspects of the campaign to support and advance the association's goals.
In our position, we handle critical non-voice interactions, which are essential for the efficient execution of the fundraising efforts. Our team is committed to ensuring that every facet of this campaign is executed with the highest level of professionalism and effectiveness. By leveraging our expertise and resources, we aim to drive substantial support for the police association, contributing to its mission and fostering positive community impact.
Data Entry Specialist & Creative Graphics Designer
Graphic Designing
Editing photos using adobe, canva, filmora and adobe photoshop
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Testimonials
Dhamielyn A. Sarno, MIT
Character Reference