2020
BS Industrial Engineering
Technological Institute of the Philippines - QC
More Info About Me
I'm an Industrial Engineer with a Certificate of Lean Six Sigma Yellow Belt and other certificates to improve my skill and gain new ideas. I am passionate about Process Improvement, Automation of process by applying modern techniques and tools, Problem Solving with an Engineering method. Also I am trying to learn a new set of skills that will give an impact for the future of my professional career such as Data Science, Data analytics, and Programing. I like to make the process short and accurate as much as possible, that is why I like to learn more about programming and data processing.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2023
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2023
Results CX
(Chat Support Representative)
We responded to inquiries and minor troubleshooting of our clients to their subscription with their radio satellite in their car via chat. But our main objective is to make our clients continually subscribe to our services, so we offer them competitive prices and plan for their subscription.
2023
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2023
Teleperformance
(Technical Support Representative)
As a TSR in Teleperformance we conduct a hardware and software solution to our clients by speaking with them to quickly get and find the root of their problem. We resolve network issues and troubleshoots technical issues by providing them technical support from our department.
2022
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2022
Sourcefit Philippines Inc.
(Solar Design Proposalist)
As Solar Design Proposalist, we provide a service by creating a proposal to our client on how the Solar Energy system can minimize the cost of energy usage at home or the company. We compute the number of panels, solar production, yearly usage of the client, System size (Kwh) per Structure, and update the loan options, specifically we design a solar layout for their homes
to achieve the best solar production and offset.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.