2017
Bachelor of Science in Information Technology
Computer Communication Development Institute
More Info About Me
Hi there! You can call me Bern. I’m a positive person who always embraces change and will always take responsibility for my own professional development. I am a person who always seeks answers and solutions if there is a problem. Outside of work, I keep myself fit and active in learning new things.
I worked as a Secretary for a year, Dispatch Officer in a warehouse, and customer service representative, and I learned a lot from my previous jobs.
Throughout my career, I have gained valuable experience in different industries. I adapt quickly to challenges and I believe in maintaining a positive and collaborative work ethic. I'm confident in my ability and I will be more than happy to bring my diverse skill set to make a meaningful impact in the role of Virtual Assistant.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2023
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2023
Concentrix
(Advisor I, Customer Service Representative)
Helping customers to solve problems in creative ways, building lasting relationships with customers, and helping organizations grow with higher retention, up-sell, and cross-sell. Remained courteous and calm even during moments of customer dissatisfaction.
2021
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2021
Chase Distributor Corp.
(Dispatch Officer)
Address problems and requests by transmitting information or providing solutions, and prioritizing calls according to urgency and importance. Received emergency and non-emergency calls and recorded significant information.
2019
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2019
NWOW Tail-G Electric Bicycle
(Branch Secretary)
Managing portfolio of clients, billing, and collections and meeting potential clients as well. Prepare and ensure properly the records of the clients. Any other duties as and when assigned from time to time.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.