2020
Bachelor of Science in Industrial Technology
Danao Campus
More Info About Me
I am Bernies I am 26 years old from Cebu City. A graduate of Bachelor of Science in Industrial Technology. I am an experienced Customer support professional in BPO with over 2 years of experience. I have worked with 2 different companies in the Philippines delivering outstanding support to our US and AU clients. I am expanding my knowledge through freelancing since there is a great opportunity for me. Aside from working in the comforts of my home, expanding my knowledge in this field is my main goal, helping clients win every moment.
I love music and I play Guitar, during my free time teach young kids how to play guitar for free.
My Skills and Competencies
Social Media Management
Real Estate Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2024
Detector Inspector Australia
(Tier 2 tech support)
Assisting Field technicians and Receiving escalation calls.
2019
-
2020
Concentrix
(Technical support agent)
Assisting small business owner with their Quickbooks error, and rectifying the errors in both App and Online
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Real Estate Expert
Assisting sellers and buyers in marketing and purchasing property for the right price under the best terms