Blank Year
Bachelor of Science in Business Management Major in Operations Management
STI Academic Center
More Info About Me
I am a flexible and experienced Customer Service Representative with excellent time management skills, organized and always plan ahead to make sure that I manage my time well. I also work well in a team but also on my own as I like to set myself goals which I will achieve. I have a good listening and communication skills. I also have a creative mind and always up for a new challenges or opportunities.
My Skills and Competencies
Social Media Management
Graphics Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2019
-
2022
Sandra Recos
(Social Media Manager, Graphic Designer, Content Creator)
- Create announcements
- Manage Group Settings
- Create and Schedule new posts
- Remove unnecessary posts
- Manage inquiries, feedback and comments of customers
- Creates Banner, Content for Product Launch
- Creating and editing visuals using Canva or Photoshop.
-Managing multiple social media accounts simultaneously.
-Commenting and interacting with related pages/accounts to Increase engagements
-Creating compelling captions and do copywriting.
-Content planning with the Video Editor
- Answer questions and respond to comments
2019
-
2022
Promag 300 A Miracle Therapy in a Bottle (343 likes)
(Social Media Manager)
- Create announcements
- Manage Group Settings
- Create and Schedule new posts
- Remove unnecessary posts
- Manage inquiries
- Answer questions and respond to comments
2019
-
2022
Promag 300 A Miracle Therapy in a Bottle (343 likes)
(Facebook Ads Manager)
- Create and manage Facebook Ads
- Responsible for building and monitoring marketing campaigns on Facebook Advertising platform
- Responsible for transforming creative ideas into an advertising campaign
- Assists individuals or organization by running successful ad campaigns
2020
-
2022
Majorel
(Customer Service Representative 1)
As a Content Moderator our primary job is to make sure all content from images to videos, articles and other social media platform are free from content that are inappropriate in our platform, no frauds and scams, no violent graphic content, no sexual activity, no gambling and illegal items to be posted publicly. We make sure that their content are placed in the right category.
2018
-
2019
Mcdonalds
(Service Crew & Guest Experience Leader)
Manage to meet our customers satisfaction with great customer service experience. Taking orders like single orders and large food orders for outside activities. As a Guest Experience Leader we also communicate to different types of customers who are willing to celebrate their birthday with us, book their prefer dates and time for birthday celebration. Prepare the venue with the design they want and serve them with the best birthday celebration by hosting, preparing games and more.
12/2022
-
01/2023
Aleks Moving
(Content Creator (Instagram))
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products & services by developing copy for websites, social media, marketing materials.