2012
BS in Computer Science
Pamantasan ng Lungsod ng Pasig
About Me...
Hello there! I’m Berna, an experienced Social Media Manager/Virtual Assistant from the Philippines.
As a Social Media Manager, I work with individuals to help them build their online presence and engage with their audience effectively. In addition to my social media management skills, I'm also a virtual assistant. I understand that managing a business can be overwhelming, and that's where I come in. I offer my services to help start-ups and entrepreneurs lessen their workload, allowing them to focus on their core business functions.
My ultimate goal is to provide my clients with exceptional services that exceed their expectations. I've had a lot of training in my niche and continue to do so in order to improve and be qualified to assist you in growing and achieving your goals.
If you are looking for a skilled Social Media Manager/Virtual Assistant, I would be more than happy to offer my services. Let's connect and work together.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Video Editor
Facebook Ads Management
Certificates
My Experience and Education
2018
-
2022
Regent Foods Corporation
(Social Media Manager & Sales Administrative Assistant)
- Manage Social Media Account (Facebook &
Instagram)
- Create engaging content for social media
platforms.
- Answering inquiries & collect purchase orders of
customers thru email & messenger
- Settle complains by replying properly, negotiate
and compensate.
- Engage with customers by responding to
comments and messages, and interacting with customers
- Perform administrative and clerical duties as needed, such as creating and evaluating sales reports
- Process and collect purchase orders and making sure that all orders are delivered
2013
-
2017
Fastfund Credit Inc.
(Administrative Assistant)
As an Administrative Assistant in a lending company with payroll responsibilities, I am in charge of the following administrative and clerical tasks such as:
* Assisting with loan applications by gathering and verifying documentation and entering data into the system
* Communicating with clients to gather information and answer questions related to loan applications and disbursements
* Keeping track of loan disbursements and ensuring that payments are made on time
* Handling payroll tasks such as calculating and processing employee paychecks, handling payroll Government benefits and deductions, and keeping track of employee time and attendance
* Maintaining and organizing files and records, both digital and hard copy
* Handling other administrative tasks as needed, such as scheduling appointments, answering phone calls, and managing the department's calendar
2012
-
2013
Fastfund Credit Inc.
(Cash Custodian Officer)
As a Cash Custodian Officer in a lending business I am responsible for managing and securing the company's cash assets. This includes:
* Ensuring that cash transactions are properly recorded and tracked
* Handling cash deposits, withdrawals, and transfers
* Managing and reconciling cash balances
* Verifying and counting cash in the vault and ensuring that the balance matches the recorded amount
* Preparing cash for deposit, or withdrawals for authorized activities
* Keeping track of cash transactions and preparing reports for management
* Maintaining and organizing cash-related records and official receipts
* Conducting regular audits and ensuring compliance with internal controls and regulations
* Monitoring cash levels and ordering cash as necessary
* Participating in the handling of cash processing equipment and their maintenance
* Ensuring that the company's cash is safeguarded against loss or theft
My Services
Content Creation
Create engaging content which includes brand awareness, generating leads, or building a strong online presence.
Facebook Ads Management
Manages boosting posts and running ads that help increase engagement, awareness, leads and reach their target audience.
Video Editing
Cutting down longer videos into shorter clips, adding captions, music or sound effects to enhance the video.
Email Management
Organizing and prioritizing the emails in order to optimize productivity.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry
Ensure that all data is accurately and efficiently entered into the appropriate system or database.