Hi, I’m Bebie Jean, but you can call me Beb! 😊
I’m a proud mother of two and a dedicated professional with a passion for growth and learning. I hold a Bachelor of Science in Business Administration, majoring in Financial Management.
With 7 years of experience in the BPO industry, I’ve honed exceptional communication skills, a keen eye for detail, and a commitment to maintaining confidentiality and accuracy. Recently, I completed an online course and internship as an Executive Virtual Assistant, where I successfully managed real-world tasks with efficiency and precision.
In addition, I’ve been actively learning skills such as website creation using WordPress, lead generation, and bookkeeping with QuickBooks Online through self-study and watching tutorials on YouTube. I’m always eager to apply what I’ve learned and take on new challenges that allow me to grow and contribute meaningfully.
Negros Oriental State University
• We create and maintain schedules for routine and preventive maintenance activities.
• We coordinate with maintenance teams, Field Engineer, and other stakeholders to ensure that all required resources are available and that maintenance activities are carried out as planned.
• We track the progress of scheduled maintenance tasks, monitor completion, and ensure that tasks are performed according to standards. We also use software systems, to manage and track maintenance activities.
• We maintain detailed records of maintenance activities, including schedules, work orders, and any issues encountered.
• We communicate with various teams to inform them of upcoming maintenance schedules, potential impacts on operations, and any changes to the maintenance plan.
• We ensure that maintenance activities comply with safety regulations, industry standards, and organizational policies.
• I manage the field team’s calendar to avoid conflict schedules of PM.
• Overall, we ensure that maintenance activities are well-organized, timely, and effective, contributing to the smooth operation and longevity of equipment and facilities.
• We are calling provider offices to follow up on the return of documents signed by doctors or other healthcare providers.
• We Verified and checked the correct medical device codes to ensure that insurance companies would cover the cost of the devices.
• We help members with questions about their health plan benefits, coverage, and eligibility. This might involve explaining what’s covered, helping with claims, or clarifying billing issues.
• We address and resolve any problems or concerns members may have, such as issues with provider networks, authorization requests, or denied claims.
• We assist with the enrollment process for new members or help current members update their information.
• We educate members about their health plan benefits and provide support to help them make the most of their coverage.
• We may handle documentation related to member services, including processing forms and maintaining records.
• We offer information about plan options, network providers, and services available to members.
• We also guide members through the process of choosing or changing plans.
• Overall, we are ensuring that members have a smooth and positive experience with their health plan and to provide support when issues arise.
• Calling hospitals and collecting medical records from health care providers, such as a physician's office or hospital.
• Record and track all correspondence and communications with the provider.
• Several phone calls may be needed to follow-up to obtain these records.
• Requesting invoice for retrieving medical records.
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Professional responsible for managing the schedules and communications of key executives in their company.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.