2010
Bachelor of Science in Hotel and Restaurant Management
De La Salle University
About Me
Hi, I'm Beatriz! But you can call me Bea! I'm currently working as a Casino Services and Reservations Agent. I love to read books when I have free time and am also an introvert. I'm a newbie in the freelancing world and I want to apply for a part-time or full-time job to enhance my skills and learn new things. I am also looking for career growth.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2014
-
2022
City of Dreams Manila
(Casino Services and Reservations Agent)
Handling a high volume of calls/emails from Casino Hosts and Casino Members in the most professional manner, responding professionally to inquiries or booking activities and maintaining a response rate and service levels in accordance with established standards.
2014
-
2022
City of Dreams Manila
(Lobby Greeter)
-Greeting people and assisting guests as they enter the Hotel.
-Responsible to help the guests hail cabs for guests who are leaving.
-Maintain the highest standard of professionalism, ethics, and attitude towards guests and colleagues.
-Always thank and farewell guests conveying anticipation for their next visit.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.