2018
Bachelor of Science in Industrial Engineering
University of Batangas
More Info About Me
I'm currently working as a Customer Support Engineer wherein my duty is to assess customer's inquiries and also support customer with their scheduled Audit in our company. I also maintain good communication with them with regards to the support of either customer audit or shipment operation related.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2023
Ibiden Philippines, Inc
(Engineer II - Customer Support)
- Assess and respond to customer’s commercial inquiries and requests thru close communication with related teams
-Manage customer’s Purchase Orders
-Manage Pull-in request and other customer request related to shipment operations
-Propose activities for continuous improvement of shipment management
2019
-
2022
Futaba Corporation of the Philippines
(Quality Assurance Engineer)
Incoming and Outgoing QA Inspection
-Verification of No Good materials and products.
-Creation of Materials and Parts Corrective Action Requirements and feedback to Supplier.
-Conducts and Hold meeting with material supplier
-Weekly and monthly reports consolidation
-Creation of Outgoing Inspection report and other optical characteristics testing and Reliability
-Conducts evaluation of materials prior production use.
Customer Care
-Creation of Analysis report and Provision of countermeasure and effectiveness to production process and flow
-Assist customers in terms of complaints and concerns
-Gives information about the products and services
-Conducts Emergency Quality Meeting
-Generation of Customer care weekly and monthly reports
2018
-
2019
Iomni Precision, Inc.
(Supplier Quality Engineer)
-Inspection and verification of products
-Generate quality failure report
-Monitor defects summary of In-process quality assurance and Outgoing quality assurance for
Automotive and Non- Automotive products
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.