2014
Computer Science
ACTS Computer College
About Me
Hello, I'm Barbz, also known as Barbie. I have five years of experience as an administrative assistant, and I've made administrative reports, inventoried office supplies, written letters, sent emails, and taken phone calls. I also suggested an asset database management system to assist the administrative team with asset inventory reports. I have also worked as a customer service representative for five years, and I am skilled at taking calls from clients and addressing their issues.
With my background in system navigation, emailing, and creating reports, I am confident that I am perfect for the role. I love chatting with people, multitasking, and paying attention to details. I enjoy writing, singing, and cooking.
My Skills and Competencies
Time Management
Problem Solving
Data Entry
Communication Skills
Certificates
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My Experience and Education
2022
-
2024
Nowcom
(CSR (Collection))
Taking cold and incoming calls to collect payments from clients.
2020
-
2022
Conduent Philippines
(CSR (Health care account))
Answering incoming calls to assist medical professionals with reprocessing or
providing follow-up for members' claims.
2014
-
2020
Super8 Retails Systems, Inc.
(General Administrative Assistant)
In charge of the asset inventory, administrative reports , encoding requests,
email correspondence, and phone support.
My Services
Customer Service Representative
Taking inbound and outbound calls to assist the customers regarding their concern.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Executive Assistant
Helps client with calendar management, correspondence, screening, and travel management.