2014
Computer Science
ACTS Computer College
About Me
I am a dedicated professional with a total of 8 years of experience as an Administrative Assistant, during which I honed my organizational and multitasking skills, managing schedules, correspondence, and office operations efficiently. In addition to my administrative background, I also have 2 years of specialized experience as a Debt Collector for a car loan campaign, where I developed strong communication and negotiation skills, successfully resolving outstanding debts while maintaining positive client relationships. My diverse experience has equipped me with a solid foundation in both administrative and customer-focused roles, making me a well-rounded asset to any team.
My Skills and Competencies
Time Management
Problem Solving
Data Entry
Communication Skills
Certificates
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My Experience and Education
2023
-
2025
TPH
(Virtual /Admin Assistant)
Prepare documents, handle data entry, and
maintain organized digital filing systems
Provide comprehensive virtual administrative support
as needed
Uploading Affidavits and Invoices in CRM
Manage client communications through all platforms
Coordinate with internal departments and monitor
client progress
Keep documentation and reports organized and up to
date
Provide administrative and operational support as
needed
2020
-
2023
Nowcom
(CSR (Collection))
Answering incoming and outbound calls to collect
payments from customer, helping customers for
payment arrangement or extension
Responding to customer questions about their
accounts
Assisting customer in tracking down the status of their
requests, including the title of their cars
2014
-
2020
Super8 Retails Systems, Inc.
(General Administrative Assistant)
Responsible for managing inventory of office supplies
and assets
Preparing weekly and monthly reports
Providing support to departments with meeting room
scheduling
Assisting HR in screening applicants and organizing
files
Encoding requests through the Oracle system
Responding to inquiries via calls and emails
My Services
Customer Service Representative
Taking inbound and outbound calls to assist the customers regarding their concern.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Executive Assistant
Helps client with calendar management, correspondence, screening, and travel management.