2017
Associate in Office Administration
Computer Communication Development Institute Inc
My Skills and Competencies
Social Media Management
QuickBooks Expert
Data Entry
Content Creator
Bookkeeping
Certificates
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My Experience and Education
2021
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2022
Teletech
(Customer Service Representative)
Cooperating with clients to determine their needs and advising them appropriate destination, modes of transportations, travel dates, costs and accommodations. Providing relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers.
2020
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2021
IQOR PHILIPPINES
(TECHINICAL SUPPORT REPRESENTATIVE)
Technical support focuses on resolving a technical issue or problem in the fastest, most cost-effective way. Technical support is primarily responsible for resolving technical issues. These issues are perceived or actual problems in the product or service for which the client is seeking support.
2018
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2020
Sutherland Global Services
(Customer Service Representative)
A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Expert
Track expenses, manage cash flow & create invoices.