Hey I am Baby

More Info About Me

Hi there! I’m a results-driven Virtual Assistant and Remote Operations Specialist with over 10 years of experience helping businesses stay organized, efficient, and ahead of the curve. My journey has taken me through various industries—from logistics and e-commerce to media production and customer service—giving me a unique blend of skills and perspectives.

Baby Joy Lirio
Antipolo City, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

C1
C2
CC

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2024 - 2025
Branding561
(Content & Project Management Assistant)

- Streamlined pre-production and shooting schedules for video projects,
achieving a 100% on-time delivery rate and improving client satisfaction.
- Managed a centralized video content hub via Notion, enhancing team
efficiency and reducing editing turnaround time by 30%.
- Enhanced brand visibility by implementing Instagram engagement strategies,
leading to a 20% increase in follower interaction.
- Fostered client relationships through effective communication and CRM
management, ensuring consistent follow-ups and a high retention rate.
- Conducted quality control for video projects, ensuring all content aligned with
client feedback and branding standards.

2023 - 2025
The Coastal Collaborative
(Personal Assistant to Chief Executive Officer)

- Served as the right-hand assistant to the CEO, managing complex
schedules, travel arrangements, and high-priority communications with 100%
accuracy.

- Conducted in-depth research and data entry to support strategic decision-
making, reducing analysis time by 25%.
- Optimized task tracking using Asana, improving project completion rates by
20% through better workflow management.
- Fostered seamless communication across departments using Slack and
Google Workspace, ensuring no delays in project updates.

2023 - 2024
SMC Global Logistics LLC
(Logistics Coordinator)

- Acted as the primary logistics coordinator, managing client, carrier, and driver
communications weekly to ensure timely resolutions and smooth operations.
- Improved load management efficiency by 30% through expert use of TMS
platforms like TruckLogics, DAT, and Amazon Relay.
- Successfully tracked and monitored shipments using Motiv, ensuring 98%
on-time delivery rates.
- Maintained detailed documentation, reducing billing errors by 20% and
enhancing regulatory compliance.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Antipolo City,
Philippines


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