2019
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Cebu Technological University
ABOUT ME
Hi, I’m Grace, a virtual assistant who helps business owners like you stay organized, generate leads, and grow online—without the overwhelm.
With experience in data entry, inbox management, lead generation, and content scheduling, I make sure nothing falls through the cracks.
Let’s take those time-consuming tasks off your plate so you can focus on scaling.
I’d love to learn how I can support your goals.”
Customer support via email/chat
Lead Generation
Data Entry
Email Management
Appointment Setting
Email Marketing
Time Management
Certificates
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My Experience and Education
2020
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2021
Teleperformance
(Costumer Service Representative)
Helping Costumers purchasing DNA kit , subscribing , cancel subscription, building family tree
20196
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2019
Idea Academy Cebu
(Teacher)
Teaching different students in different nationalities
Data entry and file organization
Customer Service
SKILLS: Inbox Management CRM Familiarity Problem-Solving Empathy and Patience Social Media Support Professionalism
Administrative Support
Calendar Management File Management Data Entry Data Entry Task Tracking Form Creation Professional Communication
Email Management
Inbox Organization Responding to Emails Email Filtering Calendar Integration Follow-Up Management Using Email Tools Prof
Data Entry / Reporting / Research
SKILLS: Accurate Data Encoding Spreadsheet Management Database Updating Form Responses Basic Reporting Attention to Deta
Calendar Management / Appointment Setting
Calendar Management Managed schedules using Google Calendar or Outlook, ensuring meetings and tasks were well organized.
Social Media Management
SKILLS: Content Scheduling Caption Writing Page Monitoring Insights Tracking Content Calendar Support Trend Awareness